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myCUanywhere Service Agreement
Agreement last revised: September 22, 2004
Stewart's FCU and its partners require that
all visitors to our site review, abide by, and agree to ALL of
the terms, polices, and conditions that are outlined in our USER
AGREEMENT, PRIVACY POLICY, and myCUanywhere SERVICE AGREEMENT. By accessing
this site and or logging into our myCUanywhere service you are acknowledging
your acceptance of this agreement and YOU AGREE TO BE BOUND BY
THE TERMS AND CONDITIONS outlined herein.
“We” and “Our” refers
to Stewart's FCU , Stewart's FCU ’s partners, and all employees
employed therein. “Visitor”, “User”, and
“You” refer to anyone who accesses, views, and or
downloads information to and or from our website.
1. All accounts are regulated by the “Truth
in Savings” disclosure that you received when you opened
your account.
2. Passwords are provided for your protection.
This password should be kept confidential. Users are encouraged
to change their passwords on a regular basis to ensure the security
of their accounts. If you believe your password has been lost,
stolen, or otherwise compromised in anyway you are required to
notify us immediately to minimize liability for unauthorized use
of your account.
3. myCUanywhere is provided as a service to our members. The accuracy
and the timeliness of our information is our number one priority.
However, Stewart's FCU and it partners provide NO guarantee or
warranty whether written or implied regarding the accuracy of
the information obtained from our site.
4. myCUanywhere services are provided with no
monthly fee.
5. We are not responsible for any usage
fees, service charges, or any other fees that are charged by your
Internet Service Provider(s).
6. Users are granted strict and explicit
access to their own personal information. Each user will be allowed
to:
· View account balances and transaction history.
· Make transfers to accounts within the credit union. Transfers
may also be performed to other members within the credit union.
· Change their password.
· Search for cleared checks.
· If available, view cleared checks online.
· Access any additional services that users are granted
explicit privileges to.
· Request withdrawals in the form of a cashiers check to
be mailed to the address of the primary account holder.
7. All transactions and fees that take place
on the site will show up on your monthly statement.
8. In the event that there is a dispute
regarding transactions that have taken place through myCUanywhere,
the Credit Union should be contacted immediately at (518)-581-1200.
Written communication can also be made to the address listed below.
All disputes must be brought to our attention within 60 days of
the statement mailing. All claims will be investigated by the
credit union and the user will be notified within 60 business
days of our receiving the complaint. Compensation will ONLY be
provided for the amount of the transaction or in other words to
Debit or Credit the Account for the amount in question.
9. Stewart's FCU and its partners provide
the myCUanywhere service for information only. Our myCUanywhere services
are NOT done in real-time. Most transactions will be posted the
following business day, but could take longer due to unforeseen
circumstances. Credit Unions business days are Monday through
Friday. We are closed on Federal, State, and Local holidays so
they are not counted as business days.
10. Responsibility for intentional or unintentional
inaccuracy resides with the customer. If for any reason you believe
your account is inaccurate you are responsible to notify the Credit
Union as soon as possible so that adjustments may be made.
11. Personal and financial privacy is one
of our highest priorities. We make every effort to ensure your
data’s security. VeriSign’s security seal is on our
website showing that we use SSL 128 bit encryption meeting all
Federal, State, and local laws regarding data transmission. All
transactions are logged and recorded to prevent abuse of the myCUanywhere
service. In the event of misuse or abuse of our services your
information may be provided to the proper authorities.
12. Information gathered and held on our
site is for Stewart's FCU strict business use and is available
to Credit Union employees on a need to know basis. Your information
will not be sold to, traded with, or given to any third party
unless the law requires us to.
13. The Laws of the State of NY apply to
all Terms, Conditions, and Policies found herein. In the event
that any portion of this Agreement is found to be invalid, or
unenforceable the laws of the State of NY will supersede the term
in question and the law that most closely expresses this agreements
purpose and intent will be applied.
14. Your Credit Union may be contacted at:
(518)-581-1200
PO BOX 435
SARATOGA SPRING, NY
12866
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